We want you to feel completely confident with your purchase. If something isn’t quite right, we’re here to help.
Returns
Due to the nature of skincare products, we do not accept returns of opened or used items.
If your order arrives damaged, defective, or incorrect, please contact us within 10 days of delivery at info@taraglobalbrands.com with your order number and photos of the issue.
We will review each request and provide a replacement, store credit, or refund when appropriate.
Damaged or Incorrect Items
We’re truly sorry if something isn’t right with your order. Please check your items upon delivery and contact us as soon as possible if your item arrives damaged, defective, or incorrect.
Our team will review the issue promptly and work with you to make it right as quickly as possible, whether that means a replacement, refund, or another suitable solution.
Non-Returnable Items
Due to the nature of skincare products, opened, used, or tampered-with products cannot be returned.
We do not accept returns for:
Exchanges
We do not offer direct exchanges at this time.
If you receive a damaged, defective, or incorrect item, please contact info@taraglobalbrands.com within 7 days of delivery and our team will assist you with a replacement or other appropriate resolution.
Refunds
Refunds are only issued for approved cases involving damaged, defective, or incorrect items.
If your request is approved, a refund will be issued to your original payment method within 10 business days.
Please note that your bank or card provider may require additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved and you have not received it, please contact info@taraglobalbrands.com.
